Returns and Exchanges
If for some reason you are not happy with your product we gladly accept returns and exchanges. Please contact us within: 14 days of delivery.
Ship items back within 30 days of delivery in the original packing.
We don’t cover return shipping fees.
When we have received the items it usually takes 1-2 days until we checked it and process your refund to the payment card or bank account used for the purchase within 7 days.
Please note that your payment card company may have 2-10 days processing
time as well.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. Asli Dunia Jewelry is not responsible for shipping delays.
Shipping Times & Shipping Cost
Standard shipping word wide 15 to 30 business days.
- Free for orders over $100.
- For orders under $100 and flat rate shipping fee of $4.50 is applied.
Express shipping world wide 5-8 business days
- Express shipping is $20.
We do our best to meet these shipping estimates, but cannot guarantee them due to customs and courier delays that are out of our hands.
We process your order within 1-3 business days